Customer Support

Scarpa product is supplied through a network of specialist retail stores, selected for their commitment and knowledge in providing the best advice on footwear and fitting choice.

You can search for dealers using this stockists section of this site, however please note that whilst we receive exceptional brand commitment from the vast majority of our dealers, its impossible for them to cover all the range we carry in the UK. If trying to pin point a local dealer and or a specific product, our customer service team is available Monday-Friday 8.30am -5.00pm on 0191 2960212 and can be emailed on Additionally we do offer a Sale or return special order system with selected retailers allowing a try before you buy on selected items, that your local retailer may not stock on a day to day basis.

Please note, we can only deal with queries from within the UK and Eire.

Due to the individualities of feet, we highly recommend that technical footwear is purchased in stores after appropriate advice/fitting. Always make time for a correct fitting with the stores footwear expert and avoid the busiest shopping times.