*Unfortunately, due to the spread of Corona Virus in Italy, our Factory resole service is currently unavailable, but the UK services listed below are still available.
SCARPA shoes and boots are built to the highest standard and should serve you for many years of use. However, just like tyres on a car, the rubber parts of a boot, shoe or rock shoe can wear down with use, and that’s why we offer a full re-sole service.
Any SCARPA shoe or boot with the resole possible logo have the ability to have the sole replaced extending the lifespan of your footwear.
You can choose to have your product resoled directly with us and our footwear experts in Italy or for a quicker service you may want to utilise one of our preferred partners in the UK. See below for contact details.
If you opt to re-sole your footwear with us, then the footwear is sent back to our factory in Italy. Once there, trained experts with a lifetime of making boots and shoes will start working on your footwear. Re-soling involves completely removing the existing used sole unit, cleaning and preparing the footwear, and then placing the footwear back on the original last (the last is the original model or shape around which your SCARPA boot or shoe is constructed, and is a critical part of what makes SCARPA footwear so special). This crucial difference means the shoe/boot is rebuilt around the original shape, just as if it was fresh out of the factory. Once the footwear has been re-lasted, only then is the whole sole unit (not just the rubber outsole) is replaced with the newest version.
Re-soling not only extends the lifespan of your footwear, it also returns it to its very best level of performance.
While we endeavour to process resole requests as quickly as possible, because of the transfer to and from Italy, as well as the time it takes for a skilled expert to carry out the work, please allow a minimum of four weeks for this service.
Please see below an outline of the costs you can expect to pay for our Italian service.
If you decide to use our factory re-sole service then we ask that you pay the local postage cost to us and we will cover the cost of returning them to you. Please use some form of trackable postage like Royal Mail Tracked or DPD.
Please complete the below form, or give us a call on 0191 2960212, and one of our team will be in touch with you to assist you with the best way for you to get your product back to us for a resole
Alternatively here is a list of our UK partners if you require a quicker service -
Approved UK Partners -
LSR Repairs- Best for walking and mountain boots
Llanberis Resoles - Climbing shoes only
Chida - Chida is our official climbing shoe partner in the UK, having been trained directly at SCARPA's HQ in Italy he has the expertise and know-how to bring your shoes back to life.